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How to create your account on My Sis ID?

Updated

You received an invitation to register on My Sis ID. You are on a Freemium plan. The registration process consists of 7 steps.

 

If a problem persists after following the instructions in this article, you can contact Sis ID support.

 

Starting the registration

To get started, click on the invitation code contained in the invitation email you received. 

You will be redirected to the My Sis ID platform to complete your registration process. Let's get started!

 

Step 1: Verify your company information

After clicking the “Let’s Get Started” button, your information will already be pre-filled, including:

  • The invitation code
  • Your company’s country
  • Your company ID 

Select your preferred language for the registration process.

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Then, click “Next”

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If you receive the error message “We were unable to verify the validity of the association between the invitation code and the company ID,” this means:

  1. The invitation does not match the company ID.
    • Check the ID in the invitation email to ensure it corresponds to the correct company.
       
  2. The invitation code has expired.
    • Invitations expire after 3 months. If that’s the case, ask your client to send you a new code.

 

Step 2: Enter your contact information

Enter your contact information (name, first name, etc.). You can enter the information even if you are registering a colleague. 

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Then, click "Next"

 

Step 3: Enter your company address

Enter your company address in this step.
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Then, click “Next”.

 

Step 4: Create your account

To create your account, enter your email address and password that meets the following criteria:

  • At least 12 characters
  • 1 uppercase, 1 lowercase, 1 number and 1 special character
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Please accept our Terms and Conditions to continue. Then click on “Check.”

 

Step 5: Activate your account

An activation email has been sent to you to confirm the activation of your account. 

Click on “Activate my account” to verify your address and log with the password you entered in the previous step.

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If you do not receive the activation email, check:

  1. That there is no error in your email address
  2. Your spam or junk mail folders
  3. That the sender is noreply@sis-id.com

 

Step 6: Verify your phone number

To secure your account, enter a phone number and choose a verification method:

  • Landline: You will receive a 6-digit code via a phone call. This may take 2 to 3 minutes.
  • Mobile phone: You will receive a text message (SMS) with a 6-digit code. This may take 1 to 2 minutes.
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Then, click “Next”.

 

Step 7: Enter your bank details

Enjoy the final step of our registration process by adding your bank details.
 
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If this is your first registration, congratulations and welcome! The page will automatically appear after your phone has been validated. To add your bank details:

  • Fill in the required information
  • Click “Save”
  • Confirm the registration with a 6-digit code received by call or SMS

If you are a Sis ID client, we’re happy to see you again. You can click the “Skip this step” button at the bottom left of the screen.

 

Completing your registration

Once the bank details have been added, you will be redirected to My Sis ID and notified by email.

 

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