It is possible to receive a new invitation, even with an existing account. This indicates that the bank details checked by your client are not certified by Sis ID. This invitation allows you to link your account to the company that invited you and to attach other companies to your account.
Using the invitation for the same company
To use your invitation, you can follow these steps:
- Click on the invitation code
- Enter your company's identifier
- At the "Create your account" step, click on "Do you already have an account? Log in"
- Log in
- Add the bank details to be certified, if they are not already listed in the "My bank details" tab.
For more details, refer to the article Adding bank details as a Sis ID customer.
Using the invitation to associate another company
To attach other companies to your account, follow these steps:
- Log in to the platform
- Go to the "My Companies" tab
- Click on "+New Company"
- Enter the invitation code, the company identifier, and the country of the company
- Click on "Save"
- Add the bank details to be certified for the relevant company.
Login issues to access my account
If you cannot log in because you forgot your password, please reset it by consulting the article Most common issues with My Sis ID.